Reviews
Danielle Ireland
17:28 08 Sep 23
The most amazing salon. We did hair & makeup for my daughter's wedding. 9 women in under 3 hours. The girls were fabulous, professional and fun. Everyone looked amazing and we all got so many compliments all day! Highly recommend!
Jennifer V.
09:56 08 Sep 23
I love Tru on Park. Rachel helped me plan my wedding hair all the way from Texas. When I flew home to Rochester with only 3 days until my wedding she was...
MARGARET HENRY
21:19 25 Jun 23
Kenna is an amazing stylist. When I switched to her, people I didn’t even know complimented me about my hair😊 she is also the sweetest person to work with l. I absolutely love Kenna.!!🧡💜❤️
Fiona M.
09:40 13 Jun 23
I don't take care of my hair as much as I should, but getting it cut by Gabriella is probably the best thing i've ever done for it. Came in with bleach...
Chanelle Davis
10:44 10 Jun 23
Even though it was my first time at Trü on Park, I was welcomed in the second I stepped into the salon. The salon is pristine, but as stylish and hip as you'd expect of a business on Park Ave. I have very textured, course, thick, curly hair and haven't had luck in the area (just moved here a couple months ago) finding a place that knew how to care and style for textured hair. Gordon gave my curls some desperately needed TLC and brought them back to life! He is knowledgeable, skillful, and very considerate - he let me know what he was doing every step of the way. My hair feels so healthy, soft, and with natural shine - just from one visit! I even booked Gordon to do bridal hair for my wedding next month, and can't wait!
emo trash
17:20 01 Jun 23
I wanted to write a review since I am letting my hair grow so I won’t need to return for a haircut anytime soon; I wanted to let Lisa know, the stylist who last time cut my hair, that she did a fantastic job and I was very happy with my haircut! I’ve been going to Tru for years, seeing a different stylist before Lisa and I never want to go to a different salon again!
Caitlin Court
21:29 21 May 23
I have been going to Lizzy for my hair for over a year and I always leave feelings 100% beautiful with my hair. She is very professional and will give you honest feedback when navigating cuts and colors. Thank you!
Mary G.
08:02 07 Apr 23
Gordon is so good! From the first time I met with him, he took great care of me and my hair. He tested it to make sure it was healthy to do anything before...
Tara S.
18:22 04 Apr 23
I unfortunately list my long term stylist, as she moved back home to San Diego, so I was having trouble connect to the stylist. And then I met Lisa at Tru...
Eunyoung D.
15:56 02 Apr 23
Very friendly and feel welcomed as a Deaf person. Elizabeth is my favorite now. I was upset with my hair from super cut and Elizabeth fixed it well. Will...
Janette T.
07:29 22 Feb 23
I got the best haircut I think I've ever had in my 65-year lifetime at Tru on Park. Not only is their online appointment system seamless, but everyone was...
Sarah P.
10:10 25 Jan 23
I got a total transformation from Gordon. He was very considerate and gentle and my hair turned out beautiful. I highly recommend him!
Megan B.
20:19 18 Jan 23
This is the first time I've ever written a review but oh my gosh, I seriously cannot say enough good things about this place!! I was looking for a new...
Gabriella Pattison
16:42 13 Jan 23
I always have a great experience here! I go to Lizzy and she is a joy! Super easy to talk to and does a wonderful job with my hair every time! I have a cowlick near my hairline so sometimes cuts with bangs make that super apparent but it looks perfect after going to Tru.The counter girls are very friendly and you can get complimentary tea and coffee! The products I’ve tried are lovely. I can’t recommend the dry remedy oil enough!
Brit Ray
19:30 03 Jan 23
So unhappy. I’ve had bad experiences getting my haircut here in Rochester. I expressed that in detail to Hannah at Tru. She cut wayyy too much length off and it’s SO uneven. It looks horrible. I left crying. It’s especially bad bc she talked the entire time ab how she was gana make sure she didn’t traumatize me anymore from previous experiences. I thought I had the worst cut of my life last yr but this clearly takes the cake. I’ll be hiding it up or in hat for MONTHS now. Idk how these people can be so awful at a blunt bob. It’s mind boggling and extremely frustrating and once again Im super embarrassed at how bad it is. Even my bangs are cut really weird. Shorter in middle than curves out. The cut looks like Roy from Dumb and Dumber. Legit traumatic. It should be all one length below the chin and it’s ab 3” shorter and really fn uneven and layered it’s so bad. I’ll be crying for the next 3 days. 😭😭
K M
14:18 21 Dec 22
Moving back to NY after 25 years, I had to find a new person to work with my hair. I TRULY never looked forward to having my hair done but I will never leave! I don't write reviews but I have to ......as hands down.....Lisa is fantastic! I actually book my appointments 1 to 2 months in advance because of Lisa. Never happened before. Not only do I love what she does but SHE is an incredible person. Thank you Lisa for all that you do. You are a joy to be around. The first time in my life, I actually enjoy having my hair done. I thoroughly researched etc and you have to make your own decision but I am just comfortable with her and i click with her. She is the best personally and professionally! What a great thing to experience...she is my fairy hairdresser 🙂
Shirley Zhao
23:59 05 Dec 22
I was long overdue for a haircut and decided to try a new stylist as I was feeling adventurous. The place was humming when I got there and I ended up waiting 20 min past my scheduled appointment time.The whole experience was underwhelming, I suppose I was expecting something more from an upscale place. I went all out and chose a master stylist to work her magic but the end result didn't leave me feeling like a million bucks. She didn't ask many questions and after I showed her a few photos, she had some idea of executing it. It was an okay cut, and requires more blow drying than I have time for to get the volume I want. I asked for it to be even shorter in the back, but she said it would affect the shape so I let it go. I did appreciate her recommendation for a new hairbrush, which I ordered off Amazon.Overall, not sure the experience was worth the money spent.
Marisa C.
07:38 02 Nov 22
Rachel and her team are amazing! I wouldn't go anywhere else! They go above and beyond for their clients.
Kristine Kunta
11:29 19 Oct 22
I tried out Tru on Park after two horrible experiences with other stylists. My stylist was Gordon and I immediately knew I was in the best hands. I got a complete transformation of hair color and I could not be happier with the end product. He now has another client for life!
Kate F.
05:31 16 Oct 22
They got the job done, but with a smidge of attitude.My BFF took me here on my recent visit to Rochester. She had a full hair appointment and booked me a...
Ann G.
13:45 01 Sep 22
W hat a wonderful salon. Every person working there is so warm and welcoming, attentive and anxious to please. Colleen has cut my hair several times and...
Scott H.
15:16 13 Jul 22
Gabriela at Tru is excellent! But I've also seen other stylists there -- everyone is kind, skilled and professional!
Michelle B.
14:09 11 Jul 22
One day my son and I were walking down Park Ave, post lunch, and I saw this cool looking Aveda salon. I had just moved back to the area (for a bit) and...
Thomas Waterhouse
09:41 06 Jul 22
Got a great cut from Miranda, who is as immensely talented as she is sweet and funny. Directly after my calming and thorough haircut, I was scheduling my next cut with their secretary and their in-depth scheduling system. What a great spot!
Peggy Solka
13:47 27 Jun 22
Miranda was wonderful and explained everything about the coloring techniques she recommended. She also listened when I expressed what I wanted in my cut. I am happy overall with my experience at Tru and am loving my new hair cut and color more every day. My curly hair really needed air drying to be it's best and I'm very happy with it!
Sophia B.
10:58 02 Jun 22
My experience at Tru on Park was the best salon experience I have ever had. I am always nervous about cutting my hair as it is very long and I like to keep...
Autumn
17:38 21 May 22
Love this place, Gabi is the best and sweet and the hair products they recommend have worked wonders for me.Very glad I went here when I started transitioning, they were super helpful and comfortable and have obviously worked with trans people before. Usually I get pretty nervous in open settings like a hair salon or barber but not nearly as much here!
Erin Babcock
21:59 29 Apr 22
I saw Lisa in April of 2022 for my first time to the salon. When I called to find the best stylist for me, the woman who answered the phone was dynamic in asking me so many questions; I felt taken care of immediately. When I arrived for my appointment it was lovely and quiet - with just me and Lisa on the floor. Lisa is a PROFESSIONAL. She knows SO MUCH and I felt very confident she was hearing me and was going to give me a great cut and color! To top it off, she has a fabulous personality and signing voice. 🙂 It's been a couple weeks since my appointment and my hair looks SO GOOD. I have naturally curly hair and the color she added (highlights in two patterns) and some balayage LOOK AMAZING. She suggested a treatment that can last up to 6 weeks and I might be hooked to get that between appointments, so good. The cut is the best haircut I have gotten in 8 years. I just love it! Thank you, Lisa.
Kalhari Jayasinghe
01:17 08 Apr 22
My experience with Colleen was great. She is really nice person. I had a haircut with her. She understood my hair type and done a good job. Will definitely go back.
Lindsey C.
17:33 24 Sep 21
I literally lost all hope with my hair after going blonde with my previous hair stylist at another salon. I made the decision to visit Tru on Park after some MUCH needed damage control. I was blessed to have Gordon come to the rescue! In my first visit ever with him, I left beaming. I came back a second time to request bangs and he just completely transformed me & my confidence. And just a few days ago I came back once more for some color touch-up and he just blew me away. He understood the assignment: fall vibes and healthier hair! You have no idea how many compliments I have been getting about my hair and how it was made for me. I owe it all to him! I have also been getting botanical hair treatment each visit and that has been doing wonders for my hair. Overall I am so over-the-moon happy to have met Gordon and to have him as my stylist. I figured everyone should know about how satisfied I am! I have finally found a salon I can trust. I’m giving some before and after pictures just to show how horrible my hair was before I first met him this August, compared to now. I am just so happy! Thank you, Gordon!
