FAQs

We blend an elevated, luxury salon experience with the warm, historic charm of our 1870s Park Avenue farmhouse boutique. As an Aveda Concept Salon, our focus is entirely on tailored, plant-powered beauty that respects both your hair and the planet. Discover the details that make us unique at https://truonpark.com/about/best-salon-rochester-ny/

You can find us right in the heart of the district between Vassar Street and Edgerton Street, situated directly across from the Berkeley Plaza. Our historic space is easily accessible from anywhere in the Rochester area. Get map directions before your appointment at https://truonpark.com/locations/location/

Convenient street parking is available right along the avenue, or you can park in the paid Berkeley Plaza Lot directly across the street. If you choose the lot, simply scan the QR code on the sign to input your vehicle information, as we don't validate parking. Plan your trip and review neighborhood details at https://truonpark.com/locations/location/

We know life gets incredibly busy, so we keep our doors open seven days a week to make fitting in your self-care seamless. We're here to welcome you Sunday through Saturday from 10:00 am to 7:00 pm. You can verify our current calendar anytime at https://truonpark.com/about/contact/

Booking your visit is quick and effortless through our real-time online reservation platform. Please note that full pre-payment is required when scheduling any appointment online to secure your session slot. You can select your favorite provider and choose your perfect time at https://truonpark.com/services/policies/

Since our online reservation platform can't process promotional codes, just mention your voucher at checkout. You'll have the option to either receive a quick refund back to your payment card or save the $20 credit to use on future services or retail items. Read about our digital booking details at https://truonpark.com/services/policies/

Leaving gratuity for your artist is incredibly simple. Even if you completely pre-paid for your services through our online platform, you can seamlessly add a tip via cash or card during checkout. Explore our complete guest service updates at https://truonpark.com/services/policies/

Typically, we require at least a 24-hour notice if you need to cancel or reschedule your appointment. If your plans change outside that window, a credit in the amount of the scheduled service will safely remain in your account for any of your future appointments. Read our full guest guidelines at https://truonpark.com/services/policies/

The brand is globally recognized for high-performance, plant-powered formulas that leverage naturally derived ingredients. This delivers exceptional, long-lasting hair care and styling results without relying on harsh synthetic chemicals. Read about our sustainable product standards at https://truonpark.com/about/

We absolutely do. Our design team is highly skilled in short precision cuts, clean clipper fades, and custom texturizing, as well as quick upkeep trims to keep your look sharp between your main appointments. Look over our short hair options at https://truonpark.com/services/hair/

Yes, you can easily purchase gift certificates right from our website for any amount you choose. They make a beautiful, thoughtful gift for someone special or a simple way to treat yourself later on. Grab a digital certificate today directly on our homepage at https://truonpark.com/

We love letting our community speak for us. You can read real reviews and personal stories from guests all over the Rochester area who trust us with their hair journeys at https://truonpark.com/about/reviews/

We're always looking for passionate, licensed hair artists who want to grow their careers in a supportive, high-energy environment. We provide excellent benefits, continuous education, and an incredible, diverse guest base right on Park Avenue. Explore our open positions and apply at https://truonpark.com/about/careers/

We highly recommend it so you can find the perfect artistic match for your style goals. Our team is a wonderfully eclectic group of specialists, each with their own unique strengths and creative passions. Get to know our artists and explore their professional backgrounds at https://truonpark.com/about/meet-the-team/

Stylist Levels refer to the length of time a stylist has been behind the chair performing services independently. No matter the tier you select, every single artist on our team routinely participates in advanced, continuous education to keep their technical skills incredibly sharp. Read about our standards at https://truonpark.com/about/careers/

Yes, absolutely. We believe your experience should always feel complete, so all of our haircutting and color design services automatically include a relaxing luxury wash and a professional blow-dry finish. View our foundational menu pricing at https://truonpark.com/services/hair/

Our cuts are structured as complete luxury experiences, featuring a relaxing shampoo ritual, a tailored cut, and a professional blowout finish. Pricing reflects your stylist's experience level, starting at $40 with our Level 1 talent up to $70+ with Level 4. View the complete pricing tiers at https://truonpark.com/services/hair/

We certainly do. Pricing will vary depending on the Level Stylist a guest is paired with, as well as the custom amount of color product used on the hair to achieve your desired all-over color result. Our single-process color retouch pricing gives a great starting point for reference at https://truonpark.com/services/hair/

Traditional foil highlights apply dimensional color from the root down for structured brightness, while a balayage uses a custom hand-painted technique from the bottom up to create a softer, more gradual, sun-kissed grow-out. Explore our complete highlighting layout at https://truonpark.com/services/hair/

Color and highlight services typically take anywhere from 2 to 3 hours. However, depending on how intensive or technical the custom shifting process is, the overall duration can run longer. Learn more about planning your day around your appointment at https://truonpark.com/services/hair/

We would love to style your hair for a special night out or local celebration. Our signature professional blowouts start at $45 for hair above the shoulders and $55 for longer lengths, with formal event styling available at $100. Reserve your styling session at https://truonpark.com/services/hair/

We do! Since we're an official partner salon, you can fully earn and redeem your Aveda+ Rewards points on all your favorite product purchases right here with us. Learn more about how we connect with the brand at https://truonpark.com/why-aveda/

For lengthier processes involving major changes to the hair, we require a sit-down consultation first. This allows us to properly assess your hair's health, finalize the best course of action to achieve your dream shade safely, and determine the appropriate service duration. Read about our technical color philosophy at https://truonpark.com/hair-color-rochester-ny/

It's a faster, streamlined version of our smoothing treatment that locks in incredible shine and eliminates frizz for up to six weeks. It's a fantastic, $80 add-on to your regular color appointment because it instantly seals and protects your new shade. Check out our keratin menu at https://truonpark.com/services/keratin/

We do not offer traditional chemical straightening or perms at this location. However, our Keratin Express Treatment provides exceptional smoothing and relaxing properties for the hair, while greatly reducing styling time and overall manageability. Explore our smoothing options at https://truonpark.com/services/keratin/

We offer completely complimentary color and haircut consultations here to discuss your aesthetic goals, look over your hair structural needs, and address any maintenance concerns you may have. Reserve a free session anytime.

We do require a complimentary consultation prior to ordering your extension matches and booking appointments for the application. If you choose to move forward with booking an extension application after your consult, we require a $50 deposit to secure the appointment slot. Learn about our extension care layout at https://truonpark.com/services/extensions/

We would love to be a part of your big day. Our bridal specialists proudly offer both in-salon services and on-location travel options throughout the area to fit your wedding timeline. Review our bridal pricing tiers and explore event packages at https://truonpark.com/services/bridal/

To secure your special date on our formal wedding calendar, we just need a completed bridal application along with a $250 deposit that goes entirely toward your day-of services. We recommend submitting your details early at https://truonpark.com/services/bridal/

You absolutely can. We provide a direct shopping link on our website that allows you to purchase your favorite plant-powered hair care lines online and have them shipped straight to your front door while directly supporting our local team. Shop our collection at https://shop.aveda.com/salon/truonpark